Frequently Asked Questions

  • We create professionally filmed legacy video interviews for senior adults - capturing life stories, memories, values, and advice to be preserved for loved ones.

    Each experience includes:

    • An in-home filmed interview guided in a relaxed, conversational style

    • Professional editing with enhanced audio and color

    • Digital delivery for easy online viewing and downloading

    • A beautiful wooden flash drive presented in a custom engraved keepsake box

    Optional add-ons are available to make your video even more personal and meaningful.

  • While we are local to Sacramento and Placer Counties, we’re happy to work with anyone within a reasonable travel distance, with additional costs calculated for travel time and mileage.

    We also have trusted partners across the U.S. who make every legacy possible, no matter the state. Travel fees are calculated based on the distance and time from the closest partner, so we can plan your experience comfortably and transparently. Wherever you are, we’ll make it possible to preserve your story.

  • Getting started is simple and stress-free.

    We’ll begin with a brief phone call to walk you through the process and answer any questions. Once you’re ready, we’ll schedule a filming date at your home (a 50% non-refundable deposit is required to book). Before your interview, we’ll email your questions so you can prepare - or choose which ones you’d prefer to skip.

  • You can reach us anytime via our contact page, email, or phone call. We aim to respond quickly - usually within one to two business days.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

    At Five More Minutes, we focus on comfort, dignity, and genuine connection.

    This isn’t a scripted production or rushed experience. We guide the conversation gently, allowing stories to unfold naturally in a warm, respectful environment. Our goal is to help you feel at ease while creating a heartfelt keepsake your family will treasure for generations.

  • Each video is fully personalized, and pricing reflects the complete experience - not just the final minutes you see on screen.

    This includes travel, set-up, guided interviewing, professional editing, enhancement, packaging, and delivery. Every video requires hours of careful work to ensure your story is preserved beautifully and professionally.

    You can review our Pricing Page and we will also go over all pricing clearly during your initial call. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • There’s no pressure to perform or memorize anything.

    Before filming, we’ll send your interview questions so you can reflect and jot down thoughts if you’d like. On the day of the interview, simply be yourself - we’ll guide the conversation and make everything feel natural and comfortable.

  • Absolutely.

    When you’ve shared a life together, it’s only natural to tell your story together. We can thoughtfully combine or adjust questions to honor both of your individual journeys and your life as a couple, and we’ll tailor packages as needed to fit your budget.

  • We totally understand if you’re not comfortable filming in your home - and that’s absolutely okay!
    We work with our partners at Front Sight Creative in Rocklin, CA, where they have a cozy, fully equipped studio with lighting already set up for us. We will discuss incorporating their studio fee based on the length of the package you choose, so everything is clear and planned in advance. This gives you a comfortable, private space to share your stories while we handle all the filming.

  • From interview to delivery, your finished video is typically ready within 4–6 weeks, depending on editing complexity. We’ll keep you informed throughout the process so you always know what to expect.

  • Yes.

    To honor your service, we offer 10% off your total for active or retired military members, first responders, and their spouses.

    Thank you for your service!